Some exclusions apply, please visit our Help Centrefor more details.Find more information in our Help Centre. New! FREE returns with InPost Lockers for items bought during November and December 2021 until 31st January 2022.You can return items bought on any time in November and December 2021 right up until Monday 31st January 2022, provided that they are returned unopened, unused, and in perfect condition. We've extended our returns policy for the Christmas period to offer you more flexibility with your purchases.For items that are dispatched using our standard service, we ask that you wait 14 days from the date of dispatch before reporting any items as undelivered.If your order contains items that are out of stock, we’ll ship the in-stock items as soon as we can and will dispatch the out-of-stock items as soon as we’ve received more stock in the warehouse.We don’t always ship everything together so check your dispatch email for more details - we’ll send you a dispatch email per parcel.We will email you as soon as each item is ready to be dispatched so you know when to expect them, but you can also check the status of your order in your account.Press question mark to learn the rest of the keyboard shortcuts.
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Free delivery is available for most items when the order exceeds £20, but any exceptions will be clearly highlighted.In this instance, we'll send weekly updates to keep you aware. Certain items can take longer to source than the estimated week, particularly during busy trading periods and may take longer to arrive at the warehouse.Where an item is 'Back in stock soon', we'll aim to receive more stock within a week and will dispatch any orders once the shipment has arrived.
We will aim to dispatch pre-orders so that you receive them on the release date.